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*Questo numero è riservato esclusivamente alle richieste dei clienti esistenti e all'assistenza tecnica. Per informazioni sui prodotti o per la stipula di nuovi contratti, si prega di contattare il nostro reparto vendite.
Nota importante:
se si contatta la nostra hotline di assistenza, potrebbero verificarsi dei tempi di attesa. Il tempo di attesa medio è inferiore a 5 minuti. Se il tempo di attesa è più lungo, potete sempre visitare il nostro sito web per maggiori informazioni o ricontattarci in un secondo momento.
Europe
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IT
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Viale Abruzzi, 94, 20131 Milano MI, Italia
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+39 0362 160 0006 (Assistenza Tecnica)
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sales.it@goodwe.com (Commerciale)
service.it@goodwe.com (Assistenza Tecnica)
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AU
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Perchtinger Strasse 10, 81379 Munich, Germany
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+49 89 7807289-0 (Sales)
+49 32 221092721 (Service)
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sales.de@goodwe.com (Sales)
service.de@goodwe.com (Service)
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BE
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Rietbaan 2, 2908LP Capelle aan den Ijssel, The Netherlands
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+32 3 808 71 67 (Dutch/French-speaking service for installers)
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sales.nl@goodwe.com (Sales)
service.nl@goodwe.com (Service)
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CH
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Perchtinger Strasse 10, 81379 Munich, Germany
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+49 89 7807289-0 (Sales)
+49 32 221092721 (Service)
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sales.de@goodwe.com (Sales)
service.de@goodwe.com (Service)
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CZ
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Perchtinger Strasse 10, 81379 Munich, Germany
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+420 232232237 (Service）
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sales.cz@goodwe.com (Sales)
service.cz@goodwe.com (Service)
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DE
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Perchtinger Strasse 10, 81379 Munich, Germany
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+49 89 7807289-0 (Sales)
+49 89 7807289-50 (Service)
Preise entsprechen d. Konditionen Ihres akt. Tarifs für Festnetzanrufe in DE
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sales.de@goodwe.com (Sales)
service.de@goodwe.com (Service)
Erreichbarkeit der Hotline: Mo-Fr 8-17h (außer an Feiertagen)
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ES
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Paseo de la Habana, 9, Edificio Utopicus, 28036, Madrid, España
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+34 951 128 056 (Service)
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sales.es@goodwe.com (Sales)
soporte.es@goodwe.com (Service)
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EU
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Perchtinger Strasse 10, 81379 Munich, Germany
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+49 89 7807289-0 (Sales)
+49 32 221092721 (Service)
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sales.de@goodwe.com (Sales)
service.de@goodwe.com (Service)
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FR
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Perchtinger Strasse 10, 81379 Munich, Germany
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+33 4 22 84 04 68 (Service)
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sales.fr@goodwe.com (Sales)
service.fr@goodwe.com (Service)
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GR
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Perchtinger Strasse 10, 81379 Munich, Germany
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+30 211 1995643 (Service)
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sales.gr@goodwe.com (Sales)
service.gr@goodwe.com (Service)
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HR
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+3021115643
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sales.hr@goodwe.com (Sales)
service.hr@goodwe.com (Service)
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HU
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Perchtinger Strasse 10, 81379 Munich, Germany
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+36 1 701 6648 (Service - ENG)
Hotline availability: 8h-17h UTC+1, Mon-Fri, except holidays.
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sales.hu@goodwe.com (Sales)
sales.hu@goodwe.com (Sales)
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IE
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First Floor, Sutherland House, 5-6 Argyll Street, London, England, W1F 7TE UK
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+442045770609 (Service)
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sales.uk@goodwe.com (Sales)
service@goodwe.co.uk (Service)
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LT/LV/EE
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Perchtinger Strasse 10, 81379 Munich, Germany
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Hotline : +33 4 22 84 04 68 (Mon-Fri, 9h-18h, except holiday)
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service.baltic@goodwe.com
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NL
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Rietbaan 2, 2908LP Capelle aan den Ijssel, The Netherlands
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+31(0)30 737 1140 (Dutch-speaking service for installers)
+3130 310 0456 (English-speaking service for end users)
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sales.nl@goodwe.com (Sales)
service.nl@goodwe.com (Service)
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PL
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ul. Częstochowska 140, 62-800 Kalisz, Poland
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+48 81 884 20 51 (Service)
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sales.pl@goodwe.com (Sales)
service.pl@goodwe.com (Service)
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PT
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Paseo de la Habana, 9, Edificio Utopicus, 28036, Madrid, España
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+34 951 128 056 (Service)
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sales.pt@goodwe.com (Sales)
servico.pt@goodwe.com (Service)
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RO
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Perchtinger Strasse 10, 81379 Munich, Germany
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+40 31 630 0230 (Service)
Hotline availability: 9h-18h (UTC+2 RO) Mon-Fri, except holidays.
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sales.ro@goodwe.com (Sales)
service.ro@goodwe.com (Service)
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SE
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Perchtinger Strasse 10, 81379 Munich, Germany
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+46 101388243 (Service)
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sales.se@goodwe.com (Sales)
service.se@goodwe.com (Service)
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SI
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+3021115643
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sales.si@goodwe.com (Sales)
service.si@goodwe.com (Service)
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SK
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Perchtinger Strasse 10, 81379 Munich, Germany
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+421 232606233 (Service)
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sales.cz@goodwe.com (Sales)
service.sk@goodwe.com (Service)
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TR
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Egemenlik Mahallesi, Aydınlar Caddesi,No:43 Bornova / İzmir / TURKEY
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+90(0)232 347 73 73
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info@goodwe.com.tr
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UA
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Perchtinger Strasse 10, 81379 Munich, Germany
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sales.ukr@goodwe.com (Sales)
service.ua@goodwe.com (Service)
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UK
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4th Floor, 58-59 Great Marlborough Street, W1F 7JY London, England
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+442045770609 (Service)
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sales.uk@goodwe.com (Sales)
service@goodwe.co.uk (Service)
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Global
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HQ
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No. 93 Tayuan Road Suzhou, 215011, China
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+86（0）512 6958 2201
+86（0）512 6291 6050-8317 (PVBM)
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sales@goodwe.com (Sales)
service@goodwe.com (Service)
pvbm@goodwe.com (PVBM)
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APAC
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AU
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2/6 Enterprise Drive, Rowville, VIC 3178
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Wifi/Communications Support: 02 51040612
Tech Support: 03 99183905
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sales@goodwe.com (Sales)
service.au@goodwe.com (Service)
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BD
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Dhaka
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service.bangladesh@goodwe.com (Service)
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sales.bangladesh@goodwe.com (Sales)
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CN
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江苏省苏州市虎丘区塔园路93号
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0512-62916050（总机）
400-998-1212（售后）
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sales@goodwe.com(销售)
service@goodwe.com (售后)
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ID
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Sales@goodwe.com (Sales)
Service@goodwe.com (Service)
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IN
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1202, G-Square Business Park,Sector 30A, Opp. Sanpada Railway Stn., Vashi, Navi Mumbai- 400703
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0 9355886166 (Service)
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sales.india@goodwe.com
service.in@goodwe.com (Service)
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JP
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〒103-0024 東京都中央区日本橋小舟町8-6 H'O日本橋小舟町6F
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03-6231-1232 (総合お問い合わせ)
0267-66-7566（故障・修理受付）
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info.japan@goodwe.com (総合お問い合わせ)
product_JPteam@goodwe.com (技術相談窓口)
after-sales@goodwe.com （アフターサービス窓口）
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KR
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8F Invest Korea Plaza, 7 Heoleung-ro Seocho-gu Korea (06792)
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02 3497 1066
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larry.kim@goodwe.com (Sales)
Service.KR@goodwe.com (Service)
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LK
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sales.srilanka@goodwe.com
service.lk@goodwe.com(service)
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MY
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Kuala Lumpur
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Sales@goodwe.com (Sales)
Service.my@goodwe.com (Service)
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PK
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+923000457492 (Sales)
+92 3335557527 (Services)
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Fahad.Ali@goodwe.com (Sales)
service@goodwe.com (Service)
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TH
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89/3 Vibhavadi Rangsit 62, Talat Bang Khen, Lak Si, Bangkok 10210
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Sales@goodwe.com (Sales)
service@goodwe.com (Service)
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VN
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M floor, 70-72-74, 37 street, An Phu Ward, Thu Duc, HCMC, Vietnam
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+84 28 7300 4918
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sales@goodwe.com (Sales)
service@goodwe.com (Service)
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Middle East
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IRQ
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Silicon Oasis, Dubai UAE (Middle East & North Africa)
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+86 19822117102 (Sales)
+44 2045770609 (Service)
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jiwen.ma@goodwe.com (Sales)
sales.mena@goodwe.com (Sales)
service.mena@goodwe.com (Service)
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JOR
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Silicon Oasis, Dubai UAE (Middle East & North Africa)
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+961 76054229 (Sales)
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sales.mena@goodwe.com (Sales)
mohamad.trad@goodwe.com (Sales)
service.mena@goodwe.com (Service)
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LEB/SYR
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Silicon Oasis, Dubai UAE (Middle East & North Africa)
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+961 76054229 (Sales)
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sales.mena@goodwe.com (Sales)
mohamad.trad@goodwe.com (Sales)
service.mena@goodwe.com (Service)
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SAU
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Silicon Oasis, Dubai UAE (Middle East & North Africa)
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+971 502498859 (Sales)
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sales.mena@goodwe.com (Sales)
elrazi.hassan@goodwe.com (Sales)
service.mena@goodwe.com (Service)
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UAE
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Silicon Oasis, Dubai UAE (Middle East & North Africa)
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+971502498859 (Sales)
+971 567784135(Service)
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elrazi.hassan@goodwe.com (Sales)
hasan.altaha@goodwe.com (Service)
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YEM
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Silicon Oasis, Dubai UAE (Middle East & North Africa)
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+86 15636251251 (Sales)
+249 123602349 (Sales)
+44 2045770609 (Service)
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sales.mena@goodwe.com (Sales)
service.mena@goodwe.com (Service)
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Africa
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EAF
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service.ea@goodwe.com (Service)
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EGY/ALG
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Silicon Oasis, Dubai UAE (Middle East & North Africa)
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+971 502498859 (Sales)
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sales.mena@goodwe.com (Sales)
elrazi.hassan@goodwe.com (Sales)
service.mena@goodwe.com (Service)
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KEN
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Blue Violet Plaza, Office Suite 608, Kamburu Drive, Off Ngong Road. Nairobi, Kenya.
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+27 861 126 777 (Service)
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sales.africa@goodwe.com (Sales)
service.za@goodwe.com (Service)
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LBY/SDN
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Silicon Oasis, Dubai UAE (Middle East & North Africa)
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+249 123602349 (Sales）
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sales.mena@goodwe.com (Sales)
service.mena@goodwe.com (Service)
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MAR
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Silicon Oasis, Dubai UAE (Middle East & North Africa)
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+212661886049 (Sales)
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sales.mena@goodwe.com (Sales)
mohamad.trad@goodwe.com (Sales)
hasan.altaha@goodwe.com (Service)
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MOZ
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Blue Violet Plaza, Office Suite 608, Kamburu Drive, Off Ngong Road. Nairobi, Kenya.
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+27 861 126 777 (Service)
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sales.africa@goodwe.com (Sales)
service.za@goodwe.com (Service)
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NGA
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Unit 23, Oakhurst Office Park, 112 Ridge Road, Bartlett, Boksburg,1459
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+234 09162114084
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viki.zhang@goodwe.com (Sales)
sales.africa@goodwe.com (Sales)
service.za@goodwe.com (Service)
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RSA
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Unit 23, Oakhurst Office Park, 112 Ridge Road, Bartlett, Boksburg,1459
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+27 79 843 4051（Sales）
+27 861 126 777 (Service)
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sales.africa@goodwe.com (Sales)
service.za@goodwe.com (Service)
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TAN
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Blue Violet Plaza, Office Suite 608, Kamburu Drive, Off Ngong Road. Nairobi, Kenya.
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+254 0759022186（Sales）
+27 861 126 777 (Service)
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sales.africa@goodwe.com (Sales)
service.za@goodwe.com (Service)
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TUN
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Silicon Oasis, Dubai UAE (Middle East & North Africa)
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+961 76054229 (Sales)
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sales.mena@goodwe.com (Sales)
mohamad.trad@goodwe.com (Sales)
service.mena@goodwe.com (Service)
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UGA
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Blue Violet Plaza, Office Suite 608, Kamburu Drive, Off Ngong Road. Nairobi, Kenya.
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+27 861 126 777 (Service)
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sales.africa@goodwe.com (Sales)
service.za@goodwe.com (Service)
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WAF
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service.wa@goodwe.com (Service)
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North America
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USA/CA/PR
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201 E Pine St, #910, Orlando, FL 32801
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Sales: (925) 304-3430
Support: (888) 418-0775
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Sales: salesNA@goodwe.com
Support: service.us@goodwe.com
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Latam
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AR
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ventas.sam@goodwe.com (Sales)
soporte.latam@goodwe.com (Service)
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BR
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+55 11 99144-5612 (Vendas)
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vendas.br@goodwe.com (Vendas)
servico.br@goodwe.com (Suporte)
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CAM
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Ventas: salescam@goodwe.com
Soporte: servicio.cam@goodwe.com
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MX
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Oswaldo Sanchez Norte 3615, Col. Hidalgo, Monterrey, Nuevo Leon, Mexico, C.P. 64290
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Ventas: salesmx@goodwe.com
Soporte: servicio.mx@goodwe.com
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